These drafts are not effective policies. Reading them does not record acceptance or change your account.
Effective date: not set. English is the proposed controlling version, subject to legal approval.
Terms of Service
terms · draft-2026-10-24.1 · enService and operator
JobTrackFlow is a SaaS platform for company Job management, Contractors, service rates, operational approvals, reports and account administration. This draft describes the intended service relationship; it is not a binding agreement. The operating legal entity, registered address, governing law and dispute process remain pending owner and legal confirmation. Contact hello@jobtrackflow.com for support and proposed legal notices.
Accounts and authorized users
Company Administrators register an account and manage authorized users and Contractors. Administrators should provide accurate company details, protect sign-in credentials, review invitations and permissions, and promptly revoke access that is no longer appropriate. Contractor access is limited by company assignments, permissions and plan entitlements. Users must act within their authority; credentials and access must not be used to enter another company’s records. Account registration does not by itself purchase a subscription or authorize a charge.
Acceptable use and operational responsibility
Use the service only for lawful, authorized activities. Do not upload unlawful content, malware or information you have no authority to process; circumvent access controls; impersonate another user; or interfere with service security. Companies are responsible for the accuracy and lawful use of submitted customer information, addresses, photos, financial records and location events. Job approval and payment records reflect operational entries and are not independent verification that work was safe, compliant, completed or paid. JobTrackFlow does not replace employer obligations, professional judgment or required customer and worker notices.
Plans and billing
Current listed monthly prices are Free $0, Pro $49.99, Enterprise $99.99 and Business $149.99, in USD. Current plan cards describe included features and limits. Selecting a plan does not itself activate paid access or authorize a charge. SaaS subscriptions are separate from payments made by end customers to connected company Stripe accounts. Trial, Complimentary and Manual billing modes follow their configured rules. This draft creates no new billing or refund entitlement.
Customer content and platform rights
Companies and their authorized contributors retain their existing rights in uploaded operational and customer content. The proposed service permission is limited to hosting, processing, displaying and delivering that content to provide and secure the service under authorized instructions. It is not a transfer of ownership. JobTrackFlow branding and software rights remain with their respective rights holders; the operator’s ownership and license terms must be verified before these terms become effective. Reports and exported content do not change underlying rights or responsibilities.
Availability, access changes and termination
The service depends on network availability and external authentication, storage, email and payment providers. No uptime guarantee, liability cap, warranty disclaimer or indemnity is established by this draft. Proposed suspension and termination procedures, notice periods and appeal rights require legal approval. Plan changes restrict features rather than erase customer history. Jobs, photos, financial history, reports and existing GPS, START/FINISH and route records are preserved through upgrades, downgrades and plan expiration; restored access depends on the new plan and permissions. This is not an indefinite-retention promise: verified deletion obligations and approved retention limits must also be respected. Contact support about exports, corrections or account closure.
Versions and acceptance
This draft has no effective date and requires no acceptance. Future approved policies will identify an exact policy identifier, version, effective date and language. English is proposed as the controlling text, subject to legal approval. Explicit acceptance, when required under an approved process, must be recorded with the user, company, exact version, language and timestamp. Reading a document, silence or continued use must not be automatically recorded as acceptance. Material changes and any required renewed consent need an approved notice process; existing users are not blocked by these drafts.
Privacy Policy
privacy · draft-2026-10-24.1 · enScope and responsibilities
This draft describes JobTrackFlow’s current data categories and operational controls. The legal operator, applicable controller/processor roles, legal bases, international-transfer safeguards and regional rights must be confirmed before publication. Companies control their submitted customer and workforce records and should provide legally required notices and instructions. Contact hello@jobtrackflow.com for privacy requests. This draft does not certify compliance with any jurisdiction or replace a data-processing agreement.
Data collected and purposes
The service processes authentication references; company profiles and logos; customer and Contractor records; Jobs, addresses, assignments, rates, measurements and approvals; photos and attachments; financial snapshots, invoices and payment records; support conversations; preferences; and security/audit events to provide the authorized service. Essential session cookies support authentication; browser preferences support language and consent choices. Optional advertising processing is described separately below.
Advertising cookies and Meta Pixel
With explicit advertising consent, JobTrackFlow loads Meta Pixel on eligible public marketing pages and the company registration page. It measures page visits and successful company registrations. Meta may receive browser information, IP address, the eligible page address, advertising identifiers and cookies. The integration does not intentionally send operational Jobs, photos, customer records, passwords, card details or subscription amounts. Advertising tracking is not enabled on login, authenticated workspaces, customer document links or payment return pages. Server-side Conversions API and Subscribe events are not enabled.
Advertising choices
You can allow or reject advertising cookies without changing access to essential account features. Consent is stored for up to 180 days in this browser on this site; it is not silently shared between the marketing site and app. On the marketing site, Cookie Settings in the footer reopens your choices. On eligible app pages, the advertising privacy control reopens them. Withdrawing consent stops future advertising events; it cannot recall earlier events. Global Privacy Control is respected. Contact hello@jobtrackflow.com for privacy requests; identity and company authority may need verification.
Location and Field Operations
Authorized field workflows may collect GPS coordinates with operational START/FINISH events and use addresses or authorized location for route planning. Collection depends on browser/device permission, user authorization and plan collection entitlements. The platform must not introduce hidden or continuous background tracking. Denying location permission must not be misrepresented as consent. Companies must establish appropriate worker/customer notices and legal grounds. Existing GPS events, START/FINISH history and route records are not automatically erased when a plan changes; feature access may be restricted until an eligible plan and permissions are restored.
Providers, access and security
Cloudflare provides application execution and database/object storage; Supabase provides authentication; Resend delivers configured operational emails. Stripe processes JobTrackFlow subscriptions separately from end-customer payments to company connected accounts. Connected-company payment availability depends on Stripe approval, onboarding and the enabled payment configuration. Meta processes advertising events only when the advertising integration is eligible and the visitor has opted in. Map links may send destination information to the selected map provider when opened. Company-scoped permissions restrict operational access. Provider contracts, legal operator details and applicable transfer safeguards remain items for owner/legal review before this draft becomes effective.
Retention, plan changes and requests
Plan restrictions control feature access, not deletion of customer history. Upgrades, downgrades, expiration and return to Free preserve Jobs, photos, financial history, reports and existing GPS, START/FINISH and route records. Upgrading restores eligible access subject to permissions. This does not promise indefinite storage or override verified deletion requests, legal duties or approved retention limits. Exact retention periods for active records, closed accounts, backups, location events and audit/consent records remain pending legal and operational approval. Export, correction and deletion requests can be submitted to hello@jobtrackflow.com; identity and company authority must be verified. Existing reports/export tools do not establish a complete privacy export or automated erasure service. Response deadlines, appeals and backup deletion handling need jurisdiction-specific review before being promised.
Cancellation and Refund Policy
cancellation-refunds · draft-2026-10-24.1 · enPrices and activation
Current listed monthly prices are Free $0, Pro $49.99, Enterprise $99.99 and Business $149.99, in USD. Current plan cards describe included features and limits. Selecting a plan does not itself activate paid access or authorize a charge. SaaS subscriptions are separate from payments made by end customers to connected company Stripe accounts. Trial, Complimentary and Manual billing modes follow their configured rules. This draft creates no new billing or refund entitlement.
Renewal and notices
Automatic monthly renewal applies only where enabled in the configured subscription. Manual arrangements require renewal and confirmed payment under their configured billing rules. An unpaid generated invoice is not proof of a renewed paid period. Upcoming renewal, manual expiration and scheduled-downgrade emails depend on notification configuration and delivery availability. Delivery audit and deduplication support operational follow-up; provider acceptance does not guarantee inbox delivery. Required legal notice timing and channels must be approved independently rather than assumed from an email setting.
Cancellation and paid-through access
Cancellation should stop future renewal while preserving access through the applicable confirmed paid-through date. Use the configured subscription management/Stripe customer portal where available, or contact hello@jobtrackflow.com for assistance. A request is not a completed cancellation until the authoritative billing state confirms it; review the displayed status and end date. Manual subscriptions expire to Free when their confirmed access period ends, subject to existing scheduled-change rules. No new cancellation fee is established here. Companies should retain records of requests and confirmations.
Preserved history and restored access
Downgrades, cancellation, expiration and return to Free restrict plan features without automatically deleting Jobs, photos, financial history, reports or existing GPS, START/FINISH and route records. Upgrades restore access according to the new plan and permissions. Location collection remains subject to permission and current plan entitlements; preserved history does not authorize new collection or continuous background tracking. Verified deletion obligations and approved retention limits remain applicable.
Refund requests, estimates and status
Contact hello@jobtrackflow.com to request review of a refund. The existing administrator preview may estimate an unused portion of a verified eligible paid invoice using remaining time in the paid period, capped by the remaining paid amount. It is an estimate only, not an entitlement, approval, refund or guarantee. Eligibility, rounding, applicable statutory rights, tax treatment and final calculation rules require owner/legal approval. No processing-fee deduction or automatic refund is authorized by this draft. Execution requires separate authorization and Stripe confirmation. Pending or failed refunds must not be presented as completed; confirmed refund status is distinct from cancellation and does not itself authorize premature access removal. Bank processing times and incomplete historical refund coverage must be disclosed without promising a fixed delivery date.